Frequently Asked Questions (FAQs)
It's a 3 Step Process.
Go to www.selfdrive.in. Click on the 'Make Reservation' link on the home page.
We would require basic documents like -
You can submit the documents via.
You can make payments using your Credit Card / Debit Card / Net Banking.
Yes, we do accept
All the payments are processed by HSBC Global Payments World Wide which is direct payment gateway and we as a merchant do not receive or store any of your card information.
If your are paying Via
If the deposit was paid via
Again, depending on the method of payment done
We deliver and pickup cars from 300+ location across Mumbai, Pune and Goa. These include hotels, airports, railway stations, or from your door step. You can also pick and drop the cars at our offices in Pune, Mumbai, Goa .
The minimum age is 21 years for renting a car with valid driving license for at least 2 years with no endorsement.
Yes, foreign nationals can lease out a Selfdrive cars as long as they have a valid international driving license and a passport.
All cars are comprehensively insured and the rates are inclusive of the insurance cost. We do offer CDW insurance of zero libility for international clients.
Selfdrive.In offers unlimited kms. Kilometers offered are only restricted to state limits selected by the customer. However, the respective destination rates will be applicable, in case of a change in the travel destination and/ or state other than the one selected by the customer.
Cost of fuel to be entirely borne by renter. An amount of fuel will be given with the car the renter needs to return the car with the same amount of fuel or more if the car is to be picked up form the Clients given loaction.
In such a situation, we will refuel and mail you the reciept copy, and the cost of fuel + a 10 % surcharge will be applicable towards your security deposit.
Please ref to the fallowing details.
Yes, you can have an additional driver. You only need to inform us with a copy of his driving license, before you start your drive. We do not charge anything for attaching an extra driver.
All you need to do is just give us a call and will shall extend your booking from our end.
Just mail us the start date and time, and the end date and time. A small admin fee of Rs.500 will be applicable here.
In the unfortunate case of an accident, please take as many pictures of the vehicle and its surroundings as possible. This is will prove valuable in legal and insurance proceedings. Then, call our 24x7 Help Line No +91 20 25512300 / +91 9422020588. A back up car will be sent to help you, clients are requested to put up at a secured place till the time we reach your location.
If a booking needs to be cancelled-
We do not process any refund once the car has been delivered. Any change in plans needs to be informed to the Selfdrive.in office.
This offer is on selected car models and is a voucher / coupon : FREEFUEL that needs to be redeemed online only. The offered Amount will be Discounted Immediately from the Rental Amount. Free Fuel offer is applicable for Hourly, Daily Rentals. Unlimited kms is offered on all the car models as standard.
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